Accessibility Statement


Accessibility Statement

Using this website

This website is run by Totnes Town Council. We want as many people as possible to be able to access the full range of services available, regardless of their skill or technology. 

We are therefore in the process of reviewing the accessibility of our website and we will be updating this statement with detailed information soon.

How Accessible the site is

We know some parts of this website aren’t fully accessible at the moment but we have an action plan and are working to put this right.

Content that’s not within the scope of the accessibility regulations

 

PDFs and documents: The accessibility regulations don’t require us to fix PDF’s or other documents published before 23 September 2018 if they’re not essential to providing our services. 

 

Disproportionate Burden

 

Documents that are supplied to us by other organisations will not be edited to make them accessible.

What to do if you can’t access parts of this website

If you are having any problems accessing information on our website, or you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, then please contact us:

By phone on 01803 862147

By email on mayor@totnestowncouncil.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your enquiry/complaint then you can contact the Equality Advisory and Support Service (EASS).

 

 

 

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