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Citizen Advice Bureau

Wednesday – Advice day at Citizens Advice in Central Totnes

The Citizens Advice drop in advice sessions held in Caring Town Information Exchange (CTIE) at the Mansion on Fore Street is held on Wednesday.

Teena Barrett, Advice Services Manager at Citizens Advice South Hams says, “The service will be the same as before, open on a drop- in basis for people to come along with their problems and talk to an adviser although the hours have changed slightly and will now be 9.30am – 12.30pm.

CTIE have made us very welcome and working from the Mansion in Totnes has helped clients who live centrally and find it difficult to travel to Follaton House. The move to a Wednesday is because we have more advisers on hand to help residents with problems such as housing, debt, benefit and disability entitlement. The demand for our services has increased since the introduction of Universal Credit so we have to make sure our advisers are in the right place to help people”.

All information and advice given by Citizens Advice South Hams is free, independent, impartial and confidential. Advice is also quality assured and meets the Advice Quality Standard (AQS), all debt advice is regulated by the Financial Conduct Authority. CTIE at the Mansion also has a public access computer available.

Totnes residents can access advice by:

  • Visiting Citizens Advice South Hams and typing their problem into the “How can we help” box
  • Ringing 03 444 111 444
  • Dropping into their offices at Follaton House, Mon – Thurs 10am – 4pm
  • Dropping into CTIE at the Mansion Wed 9.30am – 12.30pm
Published
Thu 18th June 2020
Last Updated
Tue 19th January 2021